Refund policy

At Piercings by Makenna, we prioritize safety and hygiene, which is why we do not accept returns on body jewelry. However, if an item remains unopened, we’re happy to offer an exchange for store credit, giving you flexibility in your purchase. Please note that once an order has been shipped, shipping fees are non-refundable. For any items covered by warranty, we offer either a replacement or store credit, ensuring you receive high-quality, durable body jewelry. Our commitment to excellent customer service and transparency makes Piercings by Makenna a trusted source for safe, stylish body jewelry.